Returns / Exchanges / Refunds Policy:

We present the products on our website as accurately as possible. However, if you feel there is a discrepency between the item pictured and the item that you received, please contact us for customer service. We will evaluate your request and may arrange return shipping, exchange or store credit at our sole discretion.

Manufacturer’s Defects:

In the event of manufacturer’s defects, please contact us. We may arrange return shipping and the item(s) in question will be evaluated by our expert staff for defects and may be replaced, refunded or a store credit issued at our sole discretion. This policy does not cover standard wear and tear or damages caused by the user of the product.

Shipping Information:

The Tribal Gear ships to many parts of the World via UPS and USPS. We use flat rate pricing or we calculate real-time UPS and USPS shipping rates during the checkout process. Shipments are calculated based on your location, our location, the weight and size of the product(s) you purchase and the shipping method that you select. We cannot calculate your shipping outside of the shopping cart.

Tribal Gear currently ships to over 50 countries including the following:

North America
Belize
Canada
Grenada
Guadaloupe
Mexico
United States
Panama
South America
Argentina
Bolivia
Brazil
Chile
Columbia
Ecuador
Peru
Uruguay
Venezuela
Europe
Austria
Belgium
Denmark
Finland
France
Germany
Hungary
Iceland
Ireland
Italy
Poland
Portugal
United Kingdom
Spain
Switzerland
Asia / Middle East
China
Hong Kong
India
Indonesia
Japan
Lebanon
Qatar
Saudi Arabia
Singapore
South Korea
Taiwan
Thailand
Turkey
United Arab Emirates
Vietnam
Yemen
Africa
Egypt
Libya
South Africa
Australia / South Pacific
Australia
New Zealand
Western Samoa

 

Available Shipping Services for Domestic (U.S.A.) Shipping Addresses:

UPS Ground

Shipping charges calculated at checkout. UPS Ground Service delivers within 4 business days  to most of the United States. Some parts of the United States, including New York and New England, take approximately 5 business days. Puerto Rico takes approximately 6 business days.

UPS 3 Day Select

Shipping charges calculated at checkout. UPS 3 Day Select Service delivers within 3 business days after leaving our facility to the contiguous / lower 48 United States of America only.

USPS Priority Mail Flat Rate

Shipping Charges are generally $5.75 but may vary in certain cases. USPS Priority Mail Flat Rate delivers within approximately 3 business days to most addresses within the United States. When shipping to FPO/AFO/DPO customs forms may be required and certain restrictions may apply.

USPS Priority Mail Express Flat Rate

Shipping Charges are generally $18.11 but may vary in certain cases. USPS Priority Express Mail Flat Rate delivers within approximately 1 business day to most addresses within the United States, including most P.O. Boxes. When shipping to FPO/AFO/DPO customs forms may be required and certain restrictions may apply.

Available Shipping Services for International Shipping Addresses:

UPS Saver

Shipping charges calculated at checkout. UPS Saver generally delivers your package by the end of the day within 2 business days to Canada, Latin America and Europe; 3 days to Asia.

UPS Worldwide Express

Shipping charges calculated at checkout. UPS Worldwide Express generally delivers your package by noon within 2 business days to Canada, Latin America and Europe; 3 days to Asia.

International Priority Mail Flat Rate

Shipping Charges are generally $24.75 but may vary in certain cases. USPS International Priority Mail Flat Rate usually delivers within 10 business days to most countries that we service.

International Priority Mail Express Flat Rate

Shipping Charges are generally $46.50 but may vary in certain cases. USPS International Priority Mail Express Flat Rate usually delivers within 5 business days to most countries that we service.

Please note that delivery times do not include time to process or produce your order. Delivery times and prices are approximate and are not guaranteed.

If you have any additional questions or comments please contact us.

Payment Policy:

We accept all major credit cards through Paypal. Paypal uses industry standard 128 bit encryption to ensure the privacy of your payment data during transmission. We do not store your credit card data or even see it during the payment process. You may also use your Paypal account. In some cases Paypal will require you to use your Paypal account, such as when your credit card is linked to your Paypal account.

Privacy Policy:

This policy describes how we protect your personal information and how we are constantly working on improving this policy.

1. We do not sell, rent or give away personal information to any third party.
2. We disclose limited personal contact information to verified requests by law enforcement.
3. You can access your account online and make any changes to your information to keep it up to date.
4. We will provide you with notice if our policy changes.
5. We use safe and secure technology to keep your information secure on tribalgear.com

Terms of Use

Welcome to tribalgear.com website (the “site”).

Use of Site
You represent and warrant that you are at least 18 years old or you’re visiting the site under the supervision of a parent or guardian. You also agree to be the account holder or have permission of the account holder to make a payment using paypal, visa, mastercard, american express or discover.

Reviews and Comments
Unless otherwise provided, anything submitted or posted on this site or is provided to us is treated as nonconfidential and nonproprietary as well as royalty free.

Intellectual Property
All text, graphics and images on this site belongs exclusively to Tribal Gear and is protected by the U.S.and international copyright laws.

Typographical Errors
In the case of a product listed at an incorrect price or with incorrect information, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your card has already been charged and your order is canceled we will immediately issue a credit to your credit card in the full amount of the charge.

Applicable Law
This site is created and controlled by us in the State of California, USA. The laws of the State of California will govern these disclaimers, terms and conditions.

Disputes
Any dispute related to your visit to the Site or to any purchase through the Site shall be submitted to confidential arbitration in San Diego, California.

Severability
If any these provisions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed several and shall not affect the validity and enforceability of any remaining provision.

Our Address
Please send questions and comments to:

Tribal Gear
465 17th st
San Diego, CA 92101
(619) 527-1880